NVQs in Retail

Retail and commercial enterprises require people who have strong customer service skills, positive personalities and present a strong face in the retail sector. Working in retail requires a wide range of skills including customer service, stock control, finance, visual merchandising and warehousing.

The qualification is offered to learners working in retail wishing to develop their customer service skills and progress in a career in retail management.

Level 2 NVQ Certificate in Retail Skills

Level 2 is appropriate if you are either: working as a shop assistant in the retail sector; or already competent in basic retail skills and require recognition of a wider range of abilities in retailing,

The level 2 includes the following units:

Work effectively in your retail team
Maximise product sales in a retail environment
Follow guidelines for planning and preparing visual merchandising displays
Help to maintain health and safety in a retail environment
Resolve customer service problems.

To find out more about our NVQs in Retail, get in touch.