Apprenticeship Qualifications

Apprenticeship Qualifications from Riverside Training

Team Leading & Management Apprenticeships
Level 2 (Intermediate) Team Leading

An Intermediate Apprenticeship in Team Leading is suitable for individuals working in various job roles including supervisors, office team leaders, warehouse controllers, or for anyone who is looking to develop their Team Leading skills in preparation for enhanced career prospects.

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Level 3 (Advanced) Team Leader/Supervisor

An advanced Apprenticeship in Management is suitable for individuals working in various job roles including supervisors, managers, or for anyone who is looking to develop their Management skills in preparation for enhanced career prospects.

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 Level 4 (Higher) Associate Project Manager

The Level 4 Associate Project Manager has been developed by the Association of Project Management (APM) to support those who are Project Managers, Trainee Project Managers, Team Leader Project Managers and Managers to gain two qualifications which are APM PMQ and Associate Project Manager Standard.

There are no entry requirements but the learner must be in a job role relevant to the qualification. 

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Level 5 (Higher) Operational Departmental Manager

The Level 5 Higher Apprenticeship in Leadership and Management has been developed to support those working as managers, senior managers, heads of department, directors and those working in a range of other senior management positions.

There are no qualification entry requirements for this Higher Apprenticeship. However it is expected that Level 5 Higher Apprentices will have significant experience of working at a middle management level, to ensure they have the suitable foundations on which to further build their knowledge and skills.

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Business Administration Apprenticeships
Level 2 (Intermediate) Business Administration

An intermediate Apprenticeship in Business and Administration is suitable for individuals working in various job roles including a receptionist, office junior, human resources assistant and data entry operative, or for anyone who is looking to develop their Business and Administration skills in preparation for enhanced career prospects.

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Level 3 (Advanced) Business Administration

An advanced Apprenticeship in Business and Administration is suitable for individuals working in various job roles including office manager, human resources manager and administrative supervisor, or for anyone who is looking to develop their Business and Administration skills in preparation for enhanced career prospects.

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Customer Service Apprenticeships
Level 2 (Intermediate) Customer Service

An intermediate Apprenticeship in Customer Service is suitable for individuals who undertake a customer service role and recognises that employment in the customer service sector involves a diverse range of functions, tasks and activities that are constantly developing and changing.

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Level 2 (Intermediate) Customer Service With Sales Certificate

An intermediate Apprenticeship in Customer Service with a sales certificate included which is suitable for individuals who undertake a customer service role which include sales elements on a day to day basis. 

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 Level 3 (Advanced) Customer Service

An advanced Apprenticeship in Customer Service is suitable for individuals who will be delivering and managing service and will be accountable in the area of practice. Candidates will be working without direct supervision or on their own, such as in a commercial customer service environment.

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Financial Services
Level 2 (Intermediate) Financial Services Customer Adviser

The Senior Financial Services Customer Adviser is focused on people in a front-line role, who deal with customers and require a high level of technical knowledge. Typical activities include, understanding customer needs and meeting those needs with the right products and services, proactively calling customers to deepen relationships, resolving tricky complaints, working with other areas of the organisation to meet customer needs. 

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Level 3 (Advanced) Financial Services Customer Adviser

The Financial Services Customer Adviser is focused on people in a front-line role, who deal with relatively straightforward transactions with a detailed regulatory and risk framework. Typical roles include dealing with inquiries by phone, email or post, administering customer accounts, contacting customers and identifying sales opportunities. 

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Hairdressing
Level 2 NVQ Diploma in Hairdressing

For those who enjoy meeting and dealing with people and who have a confident and outgoing personality, studying hairdressing at the HHA is an excellent choice. The industry is diverse and career opportunities exist locally, nationally and internationally.This is a practical course, which is underpinned by a theoretical background. The necessary skills for this qualification will be learnt through a variety of situations, in a commercial salon and in theory lessons.


Level 3 NVQ Diploma in Hairdressing

This course will give you the opportunity to develop and update your technical skills in advanced colouring, colour correction, hair extension, advanced cutting, and long hair. You will also gain an insight into the financial responsibility of running a business. The necessary skills for this qualification will be learnt through a variety of situations, in a commercial salon and in theory lessons. It is a practical course, which is underpinned by a theoretical background.


For Information please visit: www.herefordhairacademy.co.uk 

Further Qualifications

Riverside Training also offers a number of other apprenticeship qualifications. If you are interested in undertaking an apprenticeship qualification with us and would like further details on them then please contact Megan Tyler on megan.tyler@riverside-training.co.uk

If you are an employer looking to qualify your staff utilising an apprenticeship programme then please get in touch with our training specialists and we will be happy to help!